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First
Name and Surname Scrolls
Q:
What kind of details are provided in the first and last name
scrolls?
A:
To see the sort of information provided in the printed scrolls, we
have included an example for each: first
name and surname.
Q:
How long does it take to process and send an order?
A: Most orders are completed and sent within 24-48 hours.
Name Scrolls are sent by Royal Mail 1st Class letter post to UK
addresses and delivery should take a couple of working days. For
orders outside of the UK, we send by AirMail and delivery should
take approximately 5-10 days. All name scrolls are sent in A4
sized card backed envelopes for protection. We will send you an
email as soon as an order has been sent so that you know your
order is on its way.
Q:
Can you provide scrolls for any first or last name and what
happens if a name is not available?
A:
Our name database contains thousands of first and last names and
our 'check
name' page will allow you to check the name lists to see if a
particular name exists in the database. If a name is not listed,
we should be able to have this name researched so that we can
provide you with name scroll for that particular name. A small
additional charge is required in this instance and this can be
selected on the order form. If we find that we are unable to
obtain details of a particular unlisted name, you will receive a
full refund.
Coat
of Arms images are not available for every surname, so if this is
the case for a surname you order, we can include the image for
the country the name originates from, if we are unable to obtain
an unlisted Coat of Arms surname. We recommend that you check
the availability of Coat of Arms surnames before ordering.
Q:
Can I include more than one name scroll in the same order?
A:
Yes, just include as many names as you would like to order in the
relevant area of the Comments box during the shopping cart
checkout. Each name should be separated by a comma. Alternatively,
you may want to submit a separate order for separate scrolls, but
bear in mind that the shopping cart system will charge the post
and packing charge for each separate order submitted.
On
This Day in History Scrolls and Greetings Cards
Q:
I've seen greetings cards similar to this in greeting card shops,
are they the same thing?
A:
The cards you may have seen in shops will normally only provide
information for the year in question.
The
scrolls and cards we provide are personalised with the recipient's
name, the day, month, and year of the
event, and the name of the event in question. This means
that birth date scrolls and cards also include their horoscope
sign, the actual day of their birth and the gemstone
associated with their horoscope sign. So the scrolls and
cards from us are fully personalised and printed by us with the
details you provide us with. They are not 'off-the-shelf'
pre-printed products.
Q:
What type of paper are the On This Day in History scrolls and
greetings cards printed on?
A:
Scrolls are printed on high quality plain white paper and
greetings cards on high quality matt card. The greetings cards
also include an envelope.
Q:
Are there any messages printed inside the greetings cards?
A:
No, these are left blank for your own message.
Q:
How long is the order process for the On This Day in History
scrolls and greetings cards?
A:
Orders for these are processed the same as First Name and Surname
scrolls (normally within 24-48 hours).
Q:
Can I specify any date for On This Day in History scrolls and
greetings cards?
A:
You can enter any date, but this must be a date from 1 January
1900 up to the present day. No information is available for dates
prior to 1 Jan 1900.
Some
details on your scroll or greetings card will show a comparison
between the event date/year and the present day date, so
event dates based on present day dates will have less or no
comparisons. Also, the Sporting Winners section may contain
less or no information for present day event dates.
Q:
What year should I enter in the date?
A:
Some people might be inclined to think they should enter the year
for an upcoming or recent past event, i.e. a retirement or 60th
birthday will be on 1 September 2008, so they may think they
should enter the year as 2008 because it is the year of the
upcoming or recent event - this is not the case. The year you
should enter is the year that the past event started, so this
should be the birth year, year of the wedding, etc. This may seem
obvious, but it could cause a slight confusion or
misunderstanding.
Q:
What sort of personalisation is included in the scrolls and cards?
A:
Both will include the name(s) of the recipient(s), the event date
(i.e. birth date, wedding date, christening date or date for other
events) and you can select a country which provides some details
related to that country, for example, currency and sporting events
for that year specific to the country chosen.
You
may specify the 'other' event type when ordering, for example,
this could be the date of someone's first job, first (or last!)
day at school, graduation, start of a business, or anything else
you wish. We have included images showing all the different styles
available. Please see our order page for details of what
information is needed to order On This Day in History scrolls and
greetings cards.
Q:
Why are there different regions/countries listed on your order
form, and what do they mean?
A:
Our scrolls and greetings cards will print some information
related to the region/country specified. This will determine the
details shown in the Sporting Winners section. For example,
choosing England will show the winning team in the English FA Cup
Final for that year, Grand National and Derby Winners, etc. If you
choose Scotland this will show the Scottish FA Cup winning team,
or if you choose USA it will show sporting winners for Baseball
and US Open Golf winners for that year. Specifying a country
will also show the Cost of Living comparisons in the appropriate
currency.
Q:
I'm slightly confused, is this a separate service or a product of
this website?
A:
On This Day in History is a service and product provided by
AboutNames.co.uk but we have given it a separate domain and
website (On-This-Day-in-History.co.uk)
containing some of the information on that site. The rest of
the information and ordering is done on this website. So you can
order first name and surname scrolls along with On This Day in
History scrolls and greetings cards all from this website and in
the same order.
If
there are any other questions not covered here, please feel free
to contact us for a prompt reply.
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